Meanwhile, we urge those affected to keep testing Backup and Sync on High Sierra, and let us know as soon as they observe any change in behavior. However, rest assured as we’ll update you as and when more information surfaces. No further update has been provided since then, so it’s difficult to say whether or not Apple has acted on the complaint. It’s been over a month since the aforementioned statement was made, so we expect a bug report should have been filed by now. In the meantime we will look into workarounds.īasically, users say Backup and Sync crashes while they try logging into their Google account through the tool’s login screen. We’ll be filing a bug with Apple about soon. There is a bug in High Sierra when rendering the login page. Here’s what a Google employee said late last month on official Drive help forum: However, the company has blamed Apple for it, saying the root cause is a bug in the Cupertino-based company’s OS.
Google has officially acknowledged an issue with its Backup and Sync tool (for Drive and Photos) that causes the client application to crash on macOS High Sierra.
